Privacy Statement

bollean, located at Waldorpstraat 1664, 2521CZ The Hague, is responsible for the processing of personal data as described in this privacy statement.

Contact details: https://bollean.nl , Waldorpstraat 1664, 2521CZ The Hague, +31 6 2125 4645

Personal data we process

bollean processes your personal data because you use our services and/or because you provide this data to us yourself.

Below is an overview of the personal data we process:

• Email address
• IP address
• Data about your activities on our website.

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old, unless they have permission from parents or guardians. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without that permission, please contact us at hello@bollean.nl, and we will delete this information.

Purposes of data processing

bollean processes your personal data for the following purposes:

• To be able to call or email you if necessary to carry out our services
• To inform you about changes to our services and products
• To gain insight into how our website is used and to improve our services, we collect anonymous data about website visits. This data includes, for example, the number of visitors, popular pages, and traffic sources. We use a privacy-friendly analytics tool that does not place cookies and does not collect personally identifiable information (PII). This means that individual users cannot be identified or linked to their website activities. The collected data is only used for statistical analyses and to improve the user experience.

How long we retain personal data

bollean does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

• IP addresses are collected and retained for a period of one month. This is necessary for the maintenance and security of our website, such as tracing possible abuse and solving technical problems. After this period, the IP addresses are automatically deleted.
• Email addresses provided for contact purposes are retained for a period of two years. This allows us to communicate effectively with visitors who contact us. After this period, the email addresses are deleted, unless there is a legal obligation to retain them longer or until the visitor requests deletion.

Cookies, or similar techniques, that we use

bollean only uses technical and functional cookies. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also use them to optimize our website. You can opt out of cookies by setting your internet browser to no longer store cookies. In addition, you can also delete all previously saved information via the settings of your browser.

Viewing, modifying, or deleting data

You have the right to view, correct, or delete your personal data. Furthermore, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by bollean, and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to hello@bollean.nl.

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

bollean would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

bollean takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via hello@bollean.nl